Cravers Terms & Conditions

a. User Information

i. User is solely responsible to ensure the information added in the app is correct and up to date.

ii. User is liable to decide which information about him or her is to be made public and understands any potential misuse of that information.

iii. User acknowledges that ‘Craver Australia . Ltd.’ stores all information provided by the user during registration and thereafter.

iv. User acknowledges that financial information i.e. Credit, Debit card and/or Stripe or Paypal details used during any purchase is not stored in the ‘Cravers’ application. ‘Craver Australia Pty Ltd.’ is not in possession of this information in the back-end server as well.

b. Food Information

i. User must ensure food preferences (e.g. halal) and any allergic (e.g. nuts) or medical requirements (e.g. diabetic) are added in user profile and in any ‘cravings’ post as required.

ii. User ensures any food purchase in ‘Cravers’ application is completed only after checking the food ingredients and every other detail made available by the ‘cook’.

iii. User ensures any information, not being made available by the ‘cook’ related to the food to be purchased, is requested and available before finalising the purchase.

iv. User understands that ‘Craver Australia Pvt. Ltd.’ does not ensure and cannot be held responsible for the taste, authenticity, quality, quantity, delivery, timeliness and price of the food purchased using ‘Cravers’ application.

v. User acknowledges that ‘Cravers’ application is a marketplace for buy/sell food and does not take any responsibility for food safety standards

c. Payment

i. User acknowledges that once a food purchase order is placed and money is paid, it cannot be cancelled or postponed or delayed under any circumstances and money spent in that transaction is non-refundable.

d. Data privacy

i. User understands that any information of the user marked as private in the ‘Cravers’ application will not be made public by ‘Craver Australia Pty Ltd’. however, relevant private and public information together with purchase history, preferences, browsing history logs may be used for pattern analysis for improvement of the application to offer better customer experience.

ii. User is aware that ‘Cravers’ application facilitates the ‘Cooks’ to review the ‘Cravers’ based on their experience and the review comments and/or ratings will be made public.

Cooks Terms & Conditions

a. User Information

i. User is solely responsible to ensure the information added in the app is correct and up to date.

ii. User is liable to decide which information about him or her is to be made public and understands any potential misuse of that information

iii. User acknowledges that ‘Craver Australia Pty Ltd.’ stores all information provided by the user during registration and thereafter.

iv. User must provide the food safety certificate during registration and acknowledges that this information will be made public to be viewed by all ‘Cravers’ application users.

v. User acknowledges that financial information i.e. Paypal and/or bank account details, provided in the user profile to receive money against any sale, is not visible by other users and not stored in the ‘Cravers’ application but ‘Craver Australia Pty Ltd.’ is in possession of this information in the back end server to complete the payment.

b. Food Information

i. User must ensure every ingredient to prepare the food including food preferences (e.g. halal) and any allergic (e.g. nuts) or medical requirements (e.g. diabetic) are added in posting the food for sale.

ii. User ensures any food prepared by him/her is cooked in accordance with the posting made for sale in ‘Cravers’ application.

iii. User acknowledges any information, not being made available by him/her related to the food to be sold, is provided to the craver upon request prior to the purchase.

iv. User must ensure the taste, authenticity, quality, quantity, delivery, timeliness and price of the food purchased using ‘Cravers’ application and ‘Cravers Australia Pvt. Ltd.’ Is not liable for this.

v. User must arrange appropriate insurance to protect him/her for selling food using the ‘Cravers’ application as a platform.

vi. User acknowledges that ‘Cravers’ application is a marketplace for buy/sell food and does not take any responsibility for food safety standards.

c. Payment

i. User acknowledges that money will be transferred to the bank account within 24 hours after the food is delivered.

ii. User must share ABN details in user profile during registration in order to be able sell any food in ‘Cravers’ app.

d. Data privacy

i. User understands that any information of the user marked as private in the ‘Cravers’ application will not be made public by ‘Craver Australia Pty Ltd’. however, relevant private and public information together with purchase history, preferences, browsing history logs may be used for pattern analysis for improvement of the application to offer better customer experience.

ii. User is aware that ‘Cravers’ application facilitates the ‘Cravers’ to review the ‘Cooks’ based on their experience and the review comments and/or ratings will be made public.